Frequently Asked Questions

FAQs

How exactly can you help me?

We work with you and your team to optimise your business efficiencies and productivity. By understanding how you work—how you use information, your process structure, systems, and supporting technology—we will highlight all improvement opportunities and develop the blueprint to optimise your time and expertise.

Do you specialise in an industry?

We work only with high performing service based business owners, across many different industries with outstanding results. Our solutions are tailored to what you do.

How much of my time will you need?

Input from you is minimal and will depend on what implementation you require and your budget. We are able to implement changes after the two-hour planning session. Our design, development and documentation takes the most amount of time—ours, not yours.

Why can’t I just do it all myself?

In our experience, the learning curve required to implement new technologies vastly outweighs the cost. Custom processes can be documented and delivered after a one- to two-hour session, leaving you free to continue your day-to-day business.

Are your solutions really customised?

Yes. We are not affiliated with any one technology. We use our unique methodology to uncover the right solutions for you and your business depending on your personal needs and level of comfort with technology.

We do not accept affiliate fees, therefore our solutions are focussed on what’s right for you and not dependent on income received.

What else makes you different?

We put our money where our mouth is and go above and beyond to make your move to working more efficiently as effortless as possible. We are practical. We don’t just provide sound strategies, we dive in and stand them up too. It means we are there every step of the way and do the hard yards so you don’t have to.

Will your implementation process disrupt my business?

If you choose to have us implement your solutions it will have very little effect on the day-to-day running of your business. Depending on the size of the project, we will implement in stages to safeguard against any disruption.

So you can do it all for me?

Yes. Most business owners are simply too busy to learn the backend of setting up the technology and do not have the time to document all their processes. We take this burden away, allowing you to stay focussed on what you do best.

What support will I get?

Our level of client support is second to none. We promise to make sure that your solutions are 100% perfect and are making a real difference to you and your business.

Do you guarantee your results?

Yes. We offer a 100% satisfaction guarantee. If our solutions are not working for you or you need additional training, we will make it happen.

When will I see ROI?

Implementing our solutions will have an immediate effect on your personal and business efficiency. You’ll gain focus and clarity around everyday tasks and regain time to concentrate on your area of expertise.